Alabama · open to remote

Zachary Morgan

IT professional managing 122 endpoints and 87 users for an Alabama state agency. Patch strategy, PowerShell automation, VMware vSphere, and Windows/Linux troubleshooting. Open to IT, systems, or infrastructure roles, on-site or remote.

Endpoint Management PowerShell Automation VMware vSphere Linux Administration

Focus

Endpoint management, automation, and self-hosted infrastructure.

Time split between production endpoint support and a self-hosted lab used to validate changes before they reach users.

0 Endpoints Supported
0 Linux Distros Used
0 Users Supported

Patch Management

Phased rings with a canary group. Rollback plans written before deploy.

Automation

PowerShell for remediation and recurring system tasks.

Lab Environment

Multi-system Windows and Linux. Used to test changes before production.

Experience

Roles, most recent first.

IT Trainee

Aug 2025 to Present

Alabama Board of Nursing, Montgomery, AL

Manage 122 endpoints and 87 users across Windows, Microsoft 365, hardware, and applications. Patch strategy, PowerShell automation, and Tier 1/2 troubleshooting.

  • Action1 RMM for patch status, endpoint health, and remediation across the fleet.
  • Designed a phased patch-ring rollout with a canary group.
  • PowerShell for remediation and recurring system tasks.
  • Tier 1 and Tier 2 support for 87 users — accounts, hardware, M365, applications.
  • Printer repair at the component level, including firmware updates.
  • VMware vSphere on VxRail for VM and infrastructure operations.

IT Asset Management Technician

Feb 2024 to Aug 2025

Alabama Department of Revenue, Montgomery, AL

Managed the full IT asset lifecycle: inventory, allocation, transfer, and disposal.

  • Tracked inventory, allocations, transfers, and disposals across internal systems.
  • Coordinated equipment distribution through ticketing workflows.
  • Maintained asset records to support audits and replacement workflows.

Data Entry Clerk

Nov 2023 to Feb 2024

Rassini Brakes, Flint, MI

Maintained production and shipping data accuracy in internal manufacturing systems.

Education

Academic Background

  • High School Diploma
  • Coursework in Criminal Justice, ITT Technical Institute
  • Additional coursework, Harding University

Skills

Tools and platforms used day-to-day.

Systems and Infrastructure

Linux experience across Fedora, Ubuntu, openSUSE, and RHEL, in both GUI and CLI environments. Windows production experience with VMware vSphere on VxRail.

Windows 10/11 Ubuntu Fedora RHEL openSUSE VMware vSphere VxRail Docker Microsoft 365

Operations and Tooling

Action1 RMM Patch Management Vulnerability Remediation PowerShell TCP/IP NAT Tailscale VPN Git Troubleshooting Tier 1/2 Support

Other

U.S. work authorization English — fluent Spanish — beginner

Professional Focus

Endpoint Reliability Structured Patching Automation System Deployment Networking Monitoring Remote Access Lab Validation Patch Management Problem Solving

Projects

Self-directed projects.

Lab Environment

Self-Hosted IT Lab

Multi-system Windows and Linux lab used to test deployments, package management, and recovery procedures before changes reach production.

  • Pre-production validation for new tools, configs, and workflows.
  • Periodic rebuilds for practice with install, recovery, and post-install hardening.
Networking

Tailscale Private Network

Exit nodes, subnet routing, and NAT used to connect the homelab, VPS, and personal machines into one private network with no unnecessary inbound exposure.

  • Subnet routes for LAN-only services without opening firewall ports.
  • Hands-on practice diagnosing routing and connectivity issues across hosts.
Hosting and Reliability

Linux VPS, Docker, and Monitoring

Ubuntu VPS hosting zmdev.space and kzmakerco.shop. Docker for service isolation, with a Grafana/Prometheus/Loki stack for internal monitoring and HetrixTools for external checks.

  • External checks alert on outages before internal monitoring loses visibility.
  • Hosting and observability patterns suitable for small production environments.

Monitoring

Self-hosted monitoring stack.

Observability

Self-hosted Grafana stack

Grafana is the main dashboard, with Prometheus collecting metrics, blackbox checks probing public endpoints, and Loki holding the logs.

  • Host metrics for CPU, memory, disk, network, processes, and systemd units.
  • HTTPS probes for zmdev.space, kzmakerco.shop, and protected app paths.
  • NGINX request metrics, country-aware traffic views, and searchable service logs.
  • Umami for privacy-friendly page analytics on both public domains.

External Checks

External availability and SSL checks

HetrixTools handles outside-in checks: uptime, SSL expiration, domain expiration, blacklist status, and nameserver changes across both domains.

  • Hosted off-VPS so alerts still fire during host outages.
  • Covers DNS, SSL, and reputation issues not visible to internal probes.
  • Provides redundancy against incidents internal monitoring may miss.

MDN Observatory

A+

zmdev.space

Score 125 · 10/10 tests passed

View Report

MDN Observatory

A+

kzmakerco.shop

Score 125 · 10/10 tests passed

View Report

Proof

Sanitized screenshots, coming soon

Sanitized Grafana, HetrixTools, and security report captures will go here. Admin views, hostnames, and routing detail will not be published.

Reserved for monitoring and security evidence.

Contact

Available for IT, support, systems, and infrastructure opportunities.

For IT support, systems, infrastructure, or operations roles: send a message and I'll respond.