Alabama · open to remote
Zachary Morgan
IT professional managing 122 endpoints and 87 users for an Alabama state agency. Patch strategy, PowerShell automation, VMware vSphere, and Windows/Linux troubleshooting. Open to IT, systems, or infrastructure roles, on-site or remote.
Patch Management
Phased rings with a canary group. Rollback plans written before deploy.
Automation
PowerShell for remediation and recurring system tasks.
Lab Environment
Multi-system Windows and Linux. Used to test changes before production.
Experience
Roles, most recent first.
Manage 122 endpoints and 87 users across Windows, Microsoft 365, hardware, and applications. Patch strategy, PowerShell automation, and Tier 1/2 troubleshooting.
- Action1 RMM for patch status, endpoint health, and remediation across the fleet.
- Designed a phased patch-ring rollout with a canary group.
- PowerShell for remediation and recurring system tasks.
- Tier 1 and Tier 2 support for 87 users — accounts, hardware, M365, applications.
- Printer repair at the component level, including firmware updates.
- VMware vSphere on VxRail for VM and infrastructure operations.
Managed the full IT asset lifecycle: inventory, allocation, transfer, and disposal.
- Tracked inventory, allocations, transfers, and disposals across internal systems.
- Coordinated equipment distribution through ticketing workflows.
- Maintained asset records to support audits and replacement workflows.
Maintained production and shipping data accuracy in internal manufacturing systems.
- High School Diploma
- Coursework in Criminal Justice, ITT Technical Institute
- Additional coursework, Harding University
Skills
Tools and platforms used day-to-day.
Systems and Infrastructure
Linux experience across Fedora, Ubuntu, openSUSE, and RHEL, in both GUI and CLI environments. Windows production experience with VMware vSphere on VxRail.
Operations and Tooling
Other
Professional Focus
Projects
Self-directed projects.
Self-Hosted IT Lab
Multi-system Windows and Linux lab used to test deployments, package management, and recovery procedures before changes reach production.
- Pre-production validation for new tools, configs, and workflows.
- Periodic rebuilds for practice with install, recovery, and post-install hardening.
Tailscale Private Network
Exit nodes, subnet routing, and NAT used to connect the homelab, VPS, and personal machines into one private network with no unnecessary inbound exposure.
- Subnet routes for LAN-only services without opening firewall ports.
- Hands-on practice diagnosing routing and connectivity issues across hosts.
Linux VPS, Docker, and Monitoring
Ubuntu VPS hosting zmdev.space and kzmakerco.shop. Docker for service isolation, with a Grafana/Prometheus/Loki stack for internal monitoring and HetrixTools for external checks.
- External checks alert on outages before internal monitoring loses visibility.
- Hosting and observability patterns suitable for small production environments.
Monitoring
Self-hosted monitoring stack.
Observability
Self-hosted Grafana stack
Grafana is the main dashboard, with Prometheus collecting metrics, blackbox checks probing public endpoints, and Loki holding the logs.
- Host metrics for CPU, memory, disk, network, processes, and systemd units.
- HTTPS probes for zmdev.space, kzmakerco.shop, and protected app paths.
- NGINX request metrics, country-aware traffic views, and searchable service logs.
- Umami for privacy-friendly page analytics on both public domains.
External Checks
External availability and SSL checks
HetrixTools handles outside-in checks: uptime, SSL expiration, domain expiration, blacklist status, and nameserver changes across both domains.
- Hosted off-VPS so alerts still fire during host outages.
- Covers DNS, SSL, and reputation issues not visible to internal probes.
- Provides redundancy against incidents internal monitoring may miss.
MDN Observatory
zmdev.space
View ReportMDN Observatory
kzmakerco.shop
View ReportProof
Sanitized screenshots, coming soon
Reserved for monitoring and security evidence.
Contact
Available for IT, support, systems, and infrastructure opportunities.
For IT support, systems, infrastructure, or operations roles: send a message and I'll respond.